Privacy Policy

Privacy Policy

Last updated: 03-10-2023

Introduction

Welcome to Royal Neo Bank ("us," "we," or "our"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our online banking services.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information:

This includes your name, contact details, date of birth, Social Security number, and other personally identifiable information required for account creation and identity verification.

1.2. *Financial Information*: We collect data related to your financial transactions, account balances, and payment history.

1.3. *Device and Usage Information*: We may gather information about your device, IP address, browser type, and how you interact with our services.

1.4. *Cookies and Tracking Technologies*: We use cookies and similar technologies to enhance your experience and collect information about your online activities.

2. How We Use Your Information

We use your information for the following purposes:

2.1. *Provide Services*: To deliver our online banking and financial services to you.

2.2. *Security*: To protect your accounts and prevent fraud or unauthorized access.

2.3. *Personalization*: To customize your experience and offer relevant products and services.

2.4. *Communication*: To contact you regarding important updates, transactions, or marketing materials, with your consent.

*3. Information Sharing*

We may share your information with:

3.1. *Service Providers*: Trusted third-party service providers who assist us in delivering our services.

3.2. *Legal and Regulatory Authorities*: To comply with legal obligations and respond to requests from government authorities.

3.3. *Business Partners*: With your consent, we may share your information with our partners for joint promotions or offers.

*4. Security*

We employ industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.

*5. Your Choices*

You have the right to:

5.1. Access, correct, or delete your personal information.

5.2. Opt-out of marketing communications.

5.3. Disable cookies through your browser settings.

*6. Changes to this Privacy Policy*

We may update this policy periodically. Any changes will be posted on our website, and the date of the latest revision will be noted.

*7. Contact Us*

If you have questions or concerns about this Privacy Policy, please contact us at support@royalprivatebank.com